Shipping policy

Last Updated: 13/07/2026

Thank you for shopping with AVAIVA. We are committed to delivering your order safely and as quickly as possible. Please read our Shipping Policy to understand how we process, ship, and deliver your orders.

Order Processing

  • All orders are processed within [PROCESSING TIME] after payment is successfully confirmed.
  • Orders are processed only on business days (Monday to Friday, excluding public holidays).
  • Orders placed on weekends or holidays will be processed on the next business day.
  • During sale events, festive seasons, or periods of high demand, processing times may be slightly longer.

Shipping Methods

We work with trusted courier partners to ensure your order reaches you safely.

Depending on your location, available shipping methods may include:

  • Standard Shipping
  • Express Shipping (where available)

The shipping method available for your order will be displayed during checkout.

Delivery Time

Estimated delivery times after dispatch are:

  • Standard Shipping: [X–X BUSINESS DAYS]
  • Express Shipping: [X–X BUSINESS DAYS] (where available)

Please note that delivery timelines are estimates and may vary depending on your location, courier service, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and the shipping method selected.

We may also offer:

  • Free shipping on eligible orders
  • Promotional shipping offers during special sales or campaigns

Any applicable shipping charges will be clearly displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking number and courier details.

You can use the tracking information to monitor the status of your shipment until it is delivered.

If you do not receive your tracking details within the expected processing time, please contact our customer support team.

Delivery Issues and Delays

While we strive to deliver every order on time, delays may occasionally occur due to circumstances beyond our control, including:

  • Weather conditions
  • Natural disasters
  • Public holidays
  • Courier service disruptions
  • Incorrect or incomplete shipping addresses
  • High order volumes during sales or festive seasons

If your order is significantly delayed, please contact us and we will work with our courier partners to resolve the issue as quickly as possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at the time of placing an order.

If an incorrect or incomplete address is provided and the order has already been dispatched, additional shipping charges may apply for re-delivery or address correction.

Failed Delivery Attempts

If a delivery attempt is unsuccessful due to the recipient being unavailable or an incorrect address, the courier may attempt delivery again or return the package to us.

Additional shipping charges may apply if the order needs to be re-shipped.

Damaged or Missing Packages

If your package arrives damaged or appears to have been tampered with, please contact us within 48 hours of delivery and include photographs of the package and products.

If your package is marked as delivered but you have not received it, please notify us promptly so we can assist in investigating the matter with the courier.

International Shipping

We currently do not offer international shipping. At this time, we deliver only within India.

If international shipping becomes available in the future, this policy will be updated accordingly.

Contact Us

If you have any questions about shipping or your order, please contact us:

AVAIVA

Email: ritudhavade@gmail.com

Phone: 7020438970

We appreciate your trust in AVAIVA and look forward to delivering your order with care.