Terms of service

Last Updated: 13/07/2026

Welcome to AVAIVA. These Terms of Service ("Terms") govern your access to and use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
  • You have the legal capacity to enter into a binding agreement under applicable Indian laws.
  • The information you provide is accurate and complete.

2. Account Terms

If you create an account with AVAIVA, you agree to:

  • Provide accurate and up-to-date information.
  • Keep your login credentials secure.
  • Be responsible for all activities conducted through your account.
  • Notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms or are involved in fraudulent or unlawful activities.

3. Pricing and Payment

  • All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.
  • Prices are subject to change without prior notice.
  • Applicable taxes and shipping charges will be displayed during checkout.
  • Payments must be made using the payment methods available on our website.
  • Payment processing is handled securely by trusted third-party payment providers. We do not store your complete payment card details.

4. Product Descriptions

We strive to ensure that product descriptions, specifications, pricing, and images are accurate. However:

  • Minor differences in color, size, or appearance may occur due to screen settings or manufacturing variations.
  • We do not warrant that product descriptions or other website content are error-free, complete, or current.
  • We reserve the right to correct errors or inaccuracies at any time without prior notice.

5. Order Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Accept or reject any order.
  • Cancel orders suspected of fraud or unauthorized activity.
  • Limit or cancel quantities purchased per customer.
  • Cancel orders due to pricing errors, stock shortages, or unforeseen circumstances.

If your order is cancelled after payment, the applicable refund will be processed through the original payment method.

6. Shipping and Delivery

We aim to dispatch orders within 1-2 after order confirmation, unless otherwise stated.

Delivery timelines are estimates and may vary depending on:

  • Delivery location
  • Courier service availability
  • Weather conditions
  • Public holidays
  • Other unforeseen circumstances

While we work with reliable logistics partners, we are not responsible for delays beyond our reasonable control.

7. Returns and Refunds

Our Return and Refund Policy forms an integral part of these Terms.

Customers may request returns or exchanges in accordance with our Return Policy, subject to product eligibility and applicable conditions.

Refunds, where approved, will generally be processed through the original payment method within the timeframe specified in our Return Policy.

Certain items may not be eligible for return due to hygiene, customization, or other applicable reasons.

8. Intellectual Property

All content available on AVAIVA, including but not limited to:

  • Logos
  • Graphics
  • Product images
  • Text
  • Website design
  • Icons
  • Trademarks

is owned by or licensed to AVAIVA and is protected by applicable intellectual property laws.

Unauthorized reproduction, distribution, or commercial use is prohibited.

9. Prohibited Uses

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Upload viruses, malware, or harmful code.
  • Interfere with website functionality or security.
  • Submit false or misleading information.
  • Engage in fraudulent transactions.
  • Copy or exploit website content without permission.
  • Violate applicable laws or regulations.

Violation of these Terms may result in suspension or termination of access.

10. Limitation of Liability

To the maximum extent permitted by applicable law:

AVAIVA, its owners, employees, affiliates, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use or inability to use the website.
  • Product availability.
  • Delivery delays beyond our control.
  • Technical issues or website interruptions.
  • Errors or inaccuracies in website content.

Our total liability, if any, shall not exceed the amount paid by you for the specific product giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless AVAIVA, its owners, employees, affiliates, and partners from any claims, damages, liabilities, losses, costs, or expenses arising from your misuse of the website, violation of these Terms, or infringement of any rights of a third party.

12. Third-Party Services

Our website may integrate or link to third-party services, including payment gateways, logistics providers, analytics tools, and social media platforms.

We are not responsible for the content, privacy practices, or actions of these third-party services.

13. Force Majeure

We shall not be liable for any delay or failure to perform our obligations due to events beyond our reasonable control, including but not limited to natural disasters, strikes, government actions, pandemics, internet outages, or transportation disruptions.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon posting on this page. Continued use of the website after updates constitutes acceptance of the revised Terms.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts located in India.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

AVAIVA

Email: ritudhavade@gmail.com

Business Address: Maharashtra, India

Phone: 7020438970

By accessing or using AVAIVA, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.